Drop us a line
Stuck on a channel scan, spotted a wrong number in a spec sheet, or want to tell us how the hookup went? We read everything that lands in the inbox.
Write to [email protected]. Plain-language answers, usually within two working days.
Before you write
Questions about an order you already placed - delivery timing, a missing parcel, starting a return - belong to the order page at our retail partner, where the purchase actually happened. We cannot see partner orders from here. Setup help, product questions, and anything about this site: that is exactly what this inbox is for.
Paper mail
ZJBOX3155 W Big Beaver Rd, Ste 210
Troy, MI 48084
A plain mailing point for correspondence, and only that. There is no showroom at this address, no counter where a box can be tested, and no returns desk - a parcel sent here cannot be processed. Letters reach us; hardware should not.