Setup questions, answered

Can I buy a box on this site?

No - there is no checkout here. Every buy button opens the live listing for that box, and the whole purchase - payment, delivery, and any return - happens there.

Why is the price here different from the listing?

Prices move on the listing, and the numbers printed here are checked periodically rather than live. The listing you land on always shows the price that counts.

Is the spare remote available on its own?

Yes. It is a dedicated accessory for the 2024 mini converter box and is listed separately, so a lost or broken remote does not mean replacing the whole box.

Something was missing from the package. Who fixes that?

Open your order page on the site where you bought it - a missing cable or remote inside a sealed box is handled there. If instead the box is complete and simply will not behave, write to us first; nine times out of ten it is a settings or antenna matter we can talk you through.

Do you store my payment details?

No. Nothing is bought on this site, no account is created, and no payment form exists here to remember anything.

Can you help me choose between the two converter boxes?

That is what the signal check is for: three questions about your screen and setup, one clear answer.